Remote Support

 

Do you need support, but are restricted to get your computer look after?

 

At BANJANS IT Computers, we have you covered with our Switched on Remote Support Services!

 

BANJAN’S IT Computers is looking to change the way work is done on a day-to-day basis with computers. We are working towards improving the way that technical support is provided across the community and business/corporate sector. With the ongoing restraints of inefficient traditional phone and onsite support, access and geography, BANJAN’S IT Computers Remote Desktop Support has now become a reality since 2009.

 

What can BANJAN’S IT Computers Remote Desktop Support offer you?

 

We are now able to offer you or your business the follow desktop/laptop services:

 

  • Carry out a secure one off connection to help service and maintenance to your computer/s so that they operate at optimum
  • Install new software or upgrade your current software e.g. Antivirus software, upgrade Microsoft Windows 7, 8.1, 10 and Office 2007, 2010, 2013, 2016 and Mac OSX etc.
  • Configure your computer/s for the internet and email, and network to other computers on a LAN (Local Area Network), work/home network, or on a domain network at your business.
  • Troubleshoot computer and any add-on peripheral problems etc (provided that your computer is in operation and has internet access).
  • Carry out a virus and spyware scan.
  • Shut down your computer/s when this service has been completed.
  • After hours service is available for your convenience.
  • 100% secured connection with your computer or network of computers with an “AES 256-bit encryption, SSL/TLS intrusion detection and IP address lockout”.

 

BANJAN’S IT Computers have access to remote desktop packages for both Windows and Apple computers for today’s and tomorrow’s technology.

 

We are able to access your computer using the following program LINK with a simple download in a matter of 5 -15mins and the software is absolutely FREE.